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Shipping & Payment

Payment options.

As part of the payment for the ordered goods, customers have a choice of several payment options. Individual payment options are set according to the countries of delivery, so we warn customers that in some countries we allow payment for the order only by bank transfer to our company's account, or through a secure payment gateway for payment by card.

1. Payment in cash: this option is available to customers in the case of an order where the customer chooses the option "personal collection at the branch". The customer pays in cash at our collection point upon receipt of the shipment: Dened s.r.o .; Osloboditeľov 414; Sacurov; 09413; Slovak republic. Customers are reminded that only payment in cash is possible at the personal collection branch, not by credit card.

2. Cash on delivery: when paying for a cash on delivery, the customer pays for the goods upon receipt or delivery of the shipment to the address specified in the order. The customer pays the amount of the cash on delivery to the carrier either in cash or by means of a payment card (according to the possibility of the transport company). Customers are kindly requested to request proof of payment from the shipping company in the case of cash on delivery. Cash on delivery can only be claimed in the following countries: Slovakia, Czech Republic

3. Payment by bank transfer: by choosing the option of payment by bank transfer, the customer pays the amount of the order by transfer to the account of our company. After receiving payment on our account, the goods are then sent to the customer to the delivery address specified in the order.

Payment details for payment via bank transfer:

Customers paying in Euro €:

Banka Slovenská sporiteľňa a.s., IBAN account number: SK05 0900 0000 0051 5176 3809, account number: 51 5176 3809/0900,, Swift code: GIBASKBX

Customers paying in Czech crown (CZK) and customers in Czech Republic:

Banka FIO Banka a.s., Account number IBAN: SK54 8330 0000 0028 0154 1869, Account number: 28 0154 1869/2010, Swift code: FIOZSKBA

Enter your order number as a variable symbol.

4. Online payment: simple and secure electronic online payment via the secure GO PAY payment gateway. The payment gateway allows instant payments, card payments, Google Pay payments and other electronic payment options. The operator of the payment gateway is the company GOPAY s.r.o .; Planá 67; 37001 Planá; Czech Republic; IČO: 26046768, which is authorized to provide payment services and is a regulated entity under the supervision of the Czech National Bank, the Ministry of Finance of the Czech Republic, as well as the supervision of the National Bank of the Slovak Republic.


Transport of goods.

As part of the transport in our e-shop, the customer has a choice of several transport options, namely:

1. transport by courier to the customer's address,

2. transport of the consignment to the collection point,

3. delivery of the consignment to the post office (valid only within Slovakia),

4. personal collection of the shipment at the branch (Dened, Osloboditeľov 414, Sačurov, 09413, Slovakia)

Shipping prices are different for each method of delivery, as well as depending on the country of delivery. All shipments also have a limit on the weight of the shipment, which is also different for the country of delivery. For example, courier transport within Slovakia is limited in weight to 99.9 Kg, after exceeding this limit, transport from the menu will be turned off and only available options will be displayed. If the customer is interested in transporting a consignment of a higher weight than set in the e-shop, the transport is determined individually by agreement. All transport prices are final, including all fees (tax, toll, cash on delivery, tolls, etc.). Individual methods and prices of transport according to the country of delivery:


SLOVAKIA

a) Courier transport

The customer is offered FREE shipping if his purchase exceeds the amount of 60 € without shipping fee, but only up to the weight of the shipment of 40 kg !!!

If this amount is exceeded, the customer is automatically offered free shipping. However, free shipping is tied to a maximum shipment weight of 40 kg! If the weight of the shipment is higher than 40 kg, the customer is offered transport at a discounted transport price above the specified weight of 40 kg.

Courier transport through the transport company directly to the customer's address. Transport for this transport has a weight limit of 99.9 Kg. Shipments with a higher weight have prices set individually based on an agreement with the customer. With this option, it is possible to pay for the shipment by cash on delivery, payment card. Shipping prices are determined by weight as follows:

Weight in kg
Price in €
Weight in kg
Price in €
0 - 24.9025.01 - 308.20
2.01 - 34.9630.01 - 408.90
3.01 - 55.1040.01 - 509.60
5.01 - 75.5050.01 - 6013
7.01 - 105.8060.01 - 7015.30
10.01 - 126.1270.01 - 8016.10
12.01 - 156.4080.01 - 9017.10
15.01 - 207.2090.01 - 99.9917.81
20.01 - 257.60100 >Individual

b) Mail package

Transport via Slovak post to a post office, where the customer can pick up his consignment. The post office to which the shipment will be delivered is selected according to the recipient's postal code, which was entered when ordering in the delivery address. Sets the carrier according to valid postcodes in the system of Slovak post a.s. . The storage time of the consignment at the post office is set at 7 days, during which the consignment is available for collection. After this period, the carrier Slovak post will return the shipment to the sender. With this option, it is possible to pay for the shipment by cash on delivery, payment card at the post office. Shipping prices are determined by weight as follows:

Weight in kg
Price in €
Weight in kg
Price in €
0 - 0.903.3040.01 - 5019.16
0.91 - 3450.01 - 7524.36
3.01 - 54.8075.01 - 10030.76
5.01 - 106100.01 - 12539.56
10.01 - 157.56125.01 - 15046.56
15.01 - 208.16150.01 - 20056.56
20.01 - 258.92200.01 - 25066.56
25.01 - 3010.66250.01 - 30076.56
30.01 - 4014.56300 >Individual

c) Collection points Packeta

Popular transport service to the place of your choice. Through this delivery service, it is possible to pay for the shipment by cash on delivery, or payment by card if the point of issue allows it. Please note that the shipment is stored at the point of issue for a maximum of 7 days! what the customer is informed about via email and sms notifications.

Due to the fact that the company Zasielkovna (Packeta) changes the conditions of transport quite often and we, as an e-shop, had to accept certain restrictions through this transport.

The maximum weight of a shipment that can be sent through this service is set at 10 kg! the condition is also a dimensional restriction, which is set at a maximum of 70 cm side length, or a total of 120 cm. In the event that such a fact occurs, we inform the customer about this situation. If the weight exceeds 10 kg, the e-shop will switch off this offer from transport. This service is only possible for certain countries of delivery.

Weight in kg
Price in €
0 - 33
3 - 53.72
5 - 105.52

If you do not see the currently available selection of Zasielkovna (Packeta) branches when ordering in the basket, all you have to do is refresh the page (F5 button) and the system will update the currently available branches.


CZECH REPUBLIC.

All transport prices as well as prices for individual goods are automatically converted in the system at the current EUR / CZK exchange rate valid for a specific day on the basis of the exchange rate set by the European Central Bank AUTOMATICALLY.

a) Courier transport

transport through the transport company directly to the customer's address. Transport for this transport has a weight limit of 40 Kg. Shipments with a higher weight have prices set individually based on an agreement with the customer. With this option, it is possible to pay for the shipment by cash on delivery, payment card. Shipping prices are determined by weight as follows:

Weight in kg
Price in €
Weight in kg
Price in €
0 - 27.5015.01 - 2010.80
2.01 - 37.7020.01 - 2511.50
3.01 - 58.2025.01 - 3012.30
5.01 - 109.8030.01 - 4013.10
10.01 - 1510.40

b) Collection points Packeta

Popular transport service to the place of your choice. Through this delivery service, it is possible to pay for the shipment by cash on delivery, or payment by card if the point of issue allows it. Please note that the shipment is stored at the point of issue for a maximum of 7 days! what the customer is informed about via email and sms notifications.

Due to the fact that the company Zasielkovaa (Packeta) changes the conditions of transport quite often and we, as an e-shop, had to accept certain restrictions through this transport.

The maximum weight of a shipment that can be sent through this service is set at 10 kg! the condition is also a dimensional restriction, which is set at a maximum of 70 cm side length, or a total of 120 cm. In the event that such a fact occurs, we inform the customer about this situation. If the weight exceeds 10 kg, the e-shop will switch off this offer from transport. This service is only possible for certain countries of delivery.

Weight in kg
Price in €
0 - 33.84
3 - 54.44
5 - 106.72

If you do not see the currently available selection of Zasielkovna (Packeta) branches when ordering in the basket, all you have to do is refresh the page (F5 button) and the system will update the currently available branches.


AUSTRIA

a) Courier transport

Transport through a transport company directly to the customer's address. Transport for this transport has a weight limit of 40 Kg. Orders sent to this country can only be paid by payment to a bank account or through a secure GO Pay payment gateway. Upon receipt of payment, the shipment will be sent to the customer. Shipping prices are determined by weight as follows:

Weight in kg
Price in €
Weight in kg
Price in €
0 - 210.8415.01 - 2015.74
2.01 - 311.0420.01 - 2517.24
3.01 - 511.9025.01 - 3019.14
5.01 - 1012.6430.01 - 4020.54
10.01 - 1513.44

GERMANY.

a) Courier transport

Transport through a transport company directly to the customer's address. Transport for this transport has a weight limit of 40 Kg. Orders sent to this country can only be paid by payment to a bank account or through a secure GO Pay payment gateway. Upon receipt of payment, the shipment will be sent to the customer. Shipping prices are determined by weight as follows:

Weight in kg
Price in €
Weight in kg
Price in €
0 - 211.4615.01 - 2015.42
2.01 - 311.8020.01 - 2517.74
3.01 - 512.5225.01 - 3022.02
5.01 - 1013.1930.01 - 4028.91
10.01 - 1514.08

BELGIUM, LUXEMBOURG, NETHERLANDS

a) Courier transport

Transport through a transport company directly to the customer's address. Transport for this transport has a weight limit of 40 Kg. Orders sent to this country can only be paid by payment to a bank account or through a secure GO Pay payment gateway. Upon receipt of payment, the shipment will be sent to the customer. Shipping prices are determined by weight as follows:

Weight in kg
Price in €
Weight in kg
Price in €
0 - 217.7815.01 - 2022.68
2.01 - 318.2220.01 - 2523.68
3.01 - 519.2125.01 - 3026.22
5.01 - 1019.9230.01 - 4027.72
10.01 - 1521.22